This is hilarious!
ME: Really. So no matter what box I send to you, you will return it to me in that very box.. because from what you just told me you have ZERO cardboard in which you could send it back to me in other than my box?
T2: Policy states that we ship it back to you in the box you send to us.
ME: So no matter what, whatever box I send I get back because I’m paying for that box so I must own it, right?
T2: That is correct sir.
ME: 100% you will send me my box and no other?
T2: Yes.
ME: Ok.
ME: How big is your repair center?
T2: Excuse me?
ME: How big is your repair center?
T2: I don’t see how that pertains to the situation sir.
ME: Because I am going to send you my broken xbox in the biggest damn box you have ever seen.
My cat sleeps in my 360 box! Never throw away the original box. My attic is full of them. You will need it for when you put it up on Ebay.
All this needs to be thwarted is for someone with brains at MS to see this Site and simply change the policy to include “…limited to paper containers”.
Then again, Gates is richer than Croesus and may just ship the damn thing back on principle just to show he can.
Lovely!!!
An average American with brains out witting another brain dead system. This is what made America great.
Well done!
With only $147 in donations so far; I’d say he has a way to go before he gets his Xbox fixed.
I know John is a hardcore M$ fan, but maybe DU could help this guy raise some money? Seems like a worthy project to me.
Perhaps the folks at Sony would like to get involved (assuming they can pull their head from their asses)?
This feels like the story of the person who paid some disputed bill in pennies.
Sometimes doing something ridiculous “on principle” is just stupid. It’s a packing box or a double box with plastic peanuts, and can be scrounged from the back of a store or purchased at Kinko’s for a few bucks.
hum.. here is an idea.. a 40′ shipping box filled with plastic peanuts and the xbox in the middle…
Cripes.
I vote for taping up the shipping container with whatever it is they use to seal DVD boxes …
HA! I just donated US $6.66. with PayPal.
Which is a lot more in Canadian.
His running total went up by that amount one minute after and a refresh. Cool.
It was at 494$ after my contribution. I’d say is 1/4 of the way there.
Anyone who knows who’s behind this? Is it for real or is he laughing all the way to the bank?
I’d ship it in the same big container, but I’d ship myself with it. Get a free trip.
Does anyone think that this is actually stupid? Does this guy drive a hummer or something?
Cause, it would seem to me to be a pretty damned good policy to have the client provide a box. Shipping a box to someone so they can ship something back (if the machine is “broken” and less than $500) seems like a good waste of resources to specially manufacture something this trivial, pay a company to ship it, the fuel it takes and the overall environmental issues of said policy.
No offence, but, it seems to me that Microsoft might have a damned good policy. What they need to do is get rid of crappy customers with chips on their shoulders looking for attention. If he was anything close to legit, he’d foot the bill himself instead of weasling out of “his stance” by asking others to foot his bill.
It’s a funny story. But there seems to be one stupid policy, and it ain’t Microsofts.
As for #14, yes, I’m sure he’s very happy with the money raised.
It’d be funny if he did it, but not funny enough to give him my hard-earned money.
He should take the money and buy a Wii. Then send the 360 back to Bill Gates with a photocopy of the Wii receipt.
#16 Um, hope your not a business person. Looking at the 18 posts to-date, 13 of them seem to think the guy has guts and smarts, thats ~ 70%.
Being that Microsoft is not a Monopoly in game console, like it is in OS software, you think MS is smart. Um, me thinks your “get rid of crappy customers”, 70% of the market, is not very good business.
Flicking off a customer who needs a card board box. I guess needing a card board box makes for a crappy customers.
Personally your ilk are a bunch of “bow down and worship me”; I don’t need no “crappy customers” idiots.
When my IBM laptop screen went bad 3yrs after I brought it I initially tried to get it fixed locally in town. After dealing with all the local “certified” experts, I gave IBM a call. They sent me a padded box and I sent them my laptop and promptly got it fixed. Because of this, I was very impressed with the service, and my next laptop will likely be an IBM/Lenovo.
Why is it MS’s responsibility to provide a shipping box?
The fulfilled their responsibility to provide a box when they sold him the unit. It’s not their fault he threw it away.
But because it’s a big company, people feel they should give away boxes?
Ridiculous.
And people are giving this clown money? Fools and their money surely are parted.