I can’t see any business making a policy change “just because”. #24 ChuckM, would you do that? Change your way of doing business if you didn’t have to, I mean.

You are correct… I could be a loser responding to someone’s posting with a point to be made. Or then again, maybe not… I guess I just don’t like people being presumptious and hitting the nail so off-angle, and so wrong. Like you. But, again, you are correct, I don’t have time now to go blabbing on…

I just had a few hours to burn in the airport. Funny though… Seems that the 70% has taken a bit of a hit since I posted. Just goes to prove, those voicing opinion, doesn’t mean that the whole world is voicing an opinion in agreement.

NE ways, nice chatting… funny story, best of luck to those of you who donated.

But to demand a prepaid shipping label and/or box is just ridiculous. Just because it’s microsoft we’re supposed to feel sympathy and give him cash?

Please tell me when you’ve had ANY manufacturer send a shipping label or box. Does Yamaha do this for their home theater equipment? Will LG send a box for you to ship their tv back?

But because Gates and Co. are wealthy, we’re supposed to feel compassion for this moron? So he’s had 2 problems with his 360. Sucks, but it happens.

Act like a grown up and take some responsibility. Sheesh!

And please folks, don’t be sending the guy your money. I’m collecting money so I can get a hemorrhoid operation and… .

Most likely because your lame and don’t have so so so so much going as claimed.

If anyone is the whiner it’s you.

Just look at the length of your rants here, obviously an extension of yourself, nothing but lame pretentious BS. What was your point again?

Most likely because you don’t have so so so so much going.

If anyone is the whiner it’s you.

Just look at the length of your rants here, obviously an extension of yourself, nothing but BS. That the point.

I WOULD NEVER GIVE THIS LOSER MY MONEY.

And I agree with #24 I don’t own a business and don’t really have a desire to, but if I did, I wouldn’t want this asshole as my customer. I’d refuse to fix the thing period.

What a whiney little bitch.

Sounds like either:
1. The CSR was a jerk
2. The client was a jerk, and the CSR decided to be a jerk back.
3. The CSR was a jerk, and the client responded as a jerk.
4. The client is a jerk.

I’m a betting man, and looking at the “response” from the client, I’d double down on #4.

The only lesson I can advise anyone… It’s all Karma. Be nice and you shall be treated nice. Escalate politely, treat people like your grandmother… If you respond like a jerk to something that isn’t in your favour … not only will you not get resolution, you will be treated as a jerk. And when you do get good customer service, talk to the manager and let them know about it and what it means to you/future purchases ala #19. What goes around, comes around.

Keeping in the mood… I’d prefer to put money up for Microsoft to fix this situation. Call him up, apologize and give him a brand new Xbox 360 Premium. Ship it to him inside a shipping container right on his front lawn and spray paint the recylcing symbol on the side of the container. Tell him to stick it along side his bottles and cans for recycling pickup.

Money well spent… Karma baby…