Vista users encountering problems when they upgrade to Service Pack 1 can breathe easier: the company is giving away free support for those installing the service pack.

The transition to the service pack has not been problem-free for many users, some of whom have seen their computers fall into endless reboot cycles and struggled with broken applications after installing the upgrade.

Normally, only Windows Vista users who bought the retail product would be eligible for free support but, for SP1 installation, even users with an original-equipment-manufacturer copy of Vista on their computer can get Microsoft’s help, according to the official Vista blog.

Microsoft can afford it.




  1. pat says:

    #29 – “PDP-11 paper tapes, then MVS and VM…”

    PDP-11 RSX O/S was the 1st platform I programmed on. Interesting times…

  2. BubbaRay says:

    Can anyone beat 1401 autocoder?

    OFTLO, always a pleasure to see you again.

  3. Mister Mustard says:

    >>You are thinking of me…

    Everyone’s thinking of you, OFTLO. Always!

    Pat: RSX came out in the late 70′s. I was upgrading to IBM/370 and Z-80 assembler by then!

  4. Mister Mustard says:

    >>Can anyone beat 1401 autocoder?

    Whoa! Mr. Ray! I can’t beat that. I didn’t come into the picture until they developed FORTRAN for the 1401. Those autocoder mnemonics were too much for my impressionable young brain back then.

    I guess your daddy didn’t buy you an ENIAC, as J’s daddy would have done. Obscene wealth has its privileges!

  5. BubbaRay says:

    Mr. Mustard,

    ENIAC? I’d love to see it. Nay, I had to throw newspapers to pay for my PDP-10 habit with a genuine teletype terminal.

    Ran an insurance co. on a 1401 before I got my first S/360-30 at EDS.

    But I’ll bet $5 Eideard has me beat.

    ENIAC

  6. pedro says:

    #11 sorry, but you sound like a macfan. Linux is not there yet and by the looks of it, it never will.

    Right on on the XP thing though.

    #16 right on! and wait until you learn that win 7 is going to be sold “by modules” starting with a core OS. It may sound as a good idea, but I see this as just a way of charging more for the OS.

    #20 do I have to tell you this again? shoot yourself and get back to us on your opinion about death. Vista sucks, get over it.

  7. bjer says:

    For a list of software with known issues with Vista(includes 32bit and 64bit) please see

    http://tinyurl.com/f5arg

    There isnt enough room to list them here. The list includes working, somewhat working and broke…Some of the broken apps can be fixed by updating, which is more work.
    The point of my comment was that for me, “upgrading” to Vista is too much of a shot in the dark. Stuff may or may not work and you won’t necessarily be able to make it work.
    WindowsXP is working perfectly for me on the hardware I currently have, and I have nothing to gain by “upgrading”.

  8. J says:

    # 36 BubbaRay

    There are limits to every other operating system that prevent it from being a contender in my view. Linux? I use it and have 2 proprietary systems that need to run on it. but other than that there just isn’t enough software to run. Sure there are SOME apps that attempt to duplicate their Windows brethren but all in all they don’t match up. I could list 50 apps that are not available on Linux. OSX? Well how is that any different than Vista other than again there are apps that aren’t available for it. Irix? well that at one time was all I needed but that utopia left at the end of the 90′s. XP? Great I used it since SP1 Has way to many limitations 64 bit and memory management being the biggest. When you move around and edit 4k images at 24 fps XP can’t keep up with only 2 GB for an App.

    “J, but if you want 20% of your PC sucked up by a bloated OS, just keep running Vista.”

    I don’t know what the hell you people are doing. The Vista 64 machine I am at right now is using 1% of my Quad core and 9% of my 8 Gigs of memory.

    “I, too, would run Unix if it didn’t take 10 minutes to create a stupid batch file to do what I want, instead of a few mouse clicks (and XP does ‘em just fine.)”

    I haven’t run Unix in years except OSX but there are plenty of X11 apps that can handle most common system functions. Yeah like I said Xp is great but it has limits and sooner or later people need to break those limits. That is what Vista should be for. Like I said I think Vista should have been like NT. Not for the general public.

    What is pissing me off is all these people most of which have never run it or have limited experience with it saying that it sucks or it is a failure or what ever. They are talking out their ass because if you run XP vs Vista on this machine I am running Vista is a vast improvement in performance.

    # 37 Mister Mustard

    “Sure I made money in the 90’s. I don’t mind paying $40,000 for a car, but not for a computer I’m going to use for word processing, graphics, and business applications.”

    There you go again pulling these $20,000 and $40,000 numbers out of your ass. This isn’t 1986 or 1976 or 1966 or 1956. This is 2008 a good machine that runs Vista 64 very well cost no more than $3000 about the same that you paid for that POS laptop.

    Nobody I know has paid that much for a desktop system since 1997. Again you are pulling these numbers out of your ass.

    “Bottom line: In spite of all your hot air protestations to the contrary, Vista is a piece of shit. Worthless.”

    Back it up with something more than an opinion or rumor and compare it to Linux OSX and XP and see where your argument stands turd.

    “And if it weren’t for the OEM market, the 350 copies of Vista that went to marks like you would be the ONLY ones that M$FT sold. ”

    Again you exaggerate because you have no case. Vista has sold more than 90 million + copies the last time I looked.

    “Enjoy your toy. And that your lucky stars for Daddie.”

    I don’t know if you have caught on yet asshat but I run a multimillion dollar post production business. If you have watched TV or seen a movie in the last 15 year bet is you have seen my or my artists work. I built it all on my own daddy didn’t give me shit. He didn’t even pay for college I earned scholarships to pay my way. So blow all that daddy shit out your ass because I have more money than my dad and have for 10 years now.\

    # 47 bjer

    First your list is not “software with known issues” it is a compatibility list it is not accurate at all. I see a bunch of apps in the Heavy Problems area that work just fine. If you notice many of those apps are old. Have you even looked at the list? Also, the list of working apps is 3/4 of the page.

    # 42 BubbaRay

    Can anyone beat 1401 autocoder?

    LOL. I know where you can still see one of those and I think it still works at least it did back in 88.

  9. BubbaRay says:

    #48, J the main reason I run XP is the specific apps that have yet to be ported to Vespa. I think that you will find Vespa doesn’t use graphics cards efficiently (yet), and when some “phone home” or “hello” app takes over, the CPU usage can approach 90%, even with dual core. Apple’s latest push to force Safari on everyone comes to mind. Once a day, I get the “Install Safari” popup and don’t know how to kill it. Jerks. (But iTunes is a different story.) Why this app stretches the CPU usage is a mystery.

    For that reason alone (and bad graphics mgmt.), I’ll not upgrade to Vespa until I’m forced, kicking and screaming all the way. I just don’t want to buy new computers. I’ve got some rather powerful hardware. Not extreme, but not shabby, either. The new computer investment won’t drive me to the grocery store.



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