This is my third article in the series from purchasing the phone to evaluating it. I have finally concluded that the phone is unusable and I’m returning it. Basically nothing on this phone works right and I am really disappointed.
I had high hopes for this phone as it looked totally cool. I’m a Windows user and I don’t care about operating systems. To me it’s whatever works. So I thought that the current Windows Mobile will be at least as good as my 3+ year old Palm 700p. Boy was I wrong!
First of all, Windows doesn’t work with the fingers and requires a stylus. But even then it’s broken. It also really needs a 4 way rocker switch to scroll through items to select. Most menus have no scroll bars so you have to flick the stylus just right to get it to scroll to the exact spot on the list you want. If you go to far you have to flick to back up and if you flick wrong you end up selecting the wrong item.
The phone itself was almost useless. It shows recent calls just above the number touch-pad and if you accidentally hit one, it dials that number instead… or if you accidentally hit the green key twice, it dials your last call and nothing about this can be configured.
When talking, the phone times out and goes dim (which is fine) but as it moves, touching my face, it lights up again because it thinks it’s been touched. So you have what seems to be a flashing light in your eyes. It has a feature where if you lay it down on a desk it will do a speaker phone but if you put it on a soft surface like a bed or couch then the speaker phone switches on and off.
When the phone rings, there are answer and ignore buttons but you can’t touch answer, you have to slide a bar to answer with your fingers and half the time it doesn’t work because it has to slide just right. So it doesn’t even work as a telephone let alone anything else.
I spend almost $200 buying software upgrades for better shells, better email, and other applications. I got the SPB shell that everyone talked about and it was great eye candy but it was also unusable, although not quite as bad as the original.
I could go on and on about what wasn’t right on this phone but the bottom line is – the phone doesn’t work, so I sent it back today. Luckily Verizon has a good return policy. I’m back to using my old Palm 700p hoping it will hold together till I find a phone that actually works. And that sucks because I was looking forward to owning this phone.
