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On October 24th I bought this new HP laptop with Windows 7 on it. Two days ago it died hard. Had a few internet connection problems and it got a confused connection to a remote share. Usually a reboot clears that up, so before I rebooted I decided to check to see if there were any updates to download and there were two. I downloaded and rebooted and it seemed to be hung up after not booting up to a login prompt. So I powered it down as that tends to get Windows to repair itself and it came up to an HP recovery utility that HP had added.

I have to admit that I wasn’t paying close attention and one of the choices was “Restore”. In the windows world sometime when it crashes it asks to go back to a “restore point” or things like the way it was on the last good boot and such and I sad yes and it began formatting my drive without any working.

So – I’m REALLY PISSED at HP for having a utility that formats your drive without giving you any warning. So I had to install everything from scratch. They had a partition that had the OS on it to reinstall itself and it took over 2 hours to just get back to the point of the way it was when I bought it. In fact the first attempt at it failed and it actually took 4 hours.

So I had to wait hours because HP had added scripts to install all this CRAP and I decided that for $130 at Walmart I can get a virgin copy of Windows 7 without all the HP crap, and I’m glad I did.

No HP utility that’s going to format my drives. No adware. No HP monitoring utility. Not 30 trial version of Norton Utilities. No Quickbooks trial. No adding their suggested bookmarks, none of that.

I know Windows 7 comes “free” with a laptop but quite frankly it is worth $130 to me to get an OS that doesn’t take me weeks to delete all the extra crap they add in. It’s absolutely clear to me from not just what I saw but the phone call with their tech support that they don’t test their add-on in the real world. You certainly don’t format a drive without telling the user that you’re going to do that. My opinion of HP just dropped dramatically. I used to say, “Get an HP laptop.” Now I think not.




  1. pedro says:

    Just to stay on topic: HP computers are crap. Laptops are even worse.

    #36 Let us know when your girlfriend goes IceT on the macbook.

    #41 Don’t be so hard on #32. He’s just conFused. He always reads stuff that hasn’t been written. Total conFusion.

    #43 Curious, I’m surprised to see you writting about western tech. you should use an abacus and sleep below a sanddune. And again, you didn’t finish your post with “death to Amerika”. If your Iman sees you, you’ll be in trouble.

    #50 Gas prices hitting you hard, eh? But why? Gas prices are down. Must be that you have to vent here the frustration of being a bus driver. But don’t lose that job!



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