John H. Gass hadn’t had a traffic ticket in years, so the Natick resident was surprised this spring when he received a letter from the Massachusetts Registry of Motor Vehicles informing him to cease driving because his license had been revoked.
And apparently, he has company. Last year, the facial recognition system picked out more than 1,000 cases that resulted in State Police investigations, officials say. And some of those people are guilty of nothing more than looking like someone else. Not all go through the long process that Gass says he endured, but each must visit the Registry with proof of their identity.