MphasiS call centre fraud net widens – The Economic Times

The police said the 12 accused had spent Rs 60 lakh to buy cars and mobile phones. The rest of the money is yet to be traced.

The accused are believed to have transferred the money on February 22, March 23 and March 31.

The Pune police had gotten into the act after Citibank customers in New York complained to the bank over withdrawals from their accounts and the trail lead to Pune.

The method employed was to get the (secret) pin number of the customers’ bank accounts, with which the accused transferred the funds into bank accounts they had opened here, using fictitious names. The Pune police had nabbed Thomas and Shailesh Bhurewar (24) when they were entering a city branch of an urban co-operative bank.

Thomas worked for six months with MphasiS and quit the call centre in December. Of the 14 accused, Siddarth Mehta of Aundh, Daniel, Bijay Alexander of Century Enka colony, and Thomas, were former employees of MphasiS, while the others were current. However, an MphasiS spokesperson had declared on April 6 that the services of all the accused had been terminated.

“We are most distressed that the incident should have occurred,” the spokesperson added.

It noted the need to protect clients and their customers, and safeguard the security and integrity of the BPO business in India.



  1. Paddy Mullen says:

    How much in dollars is t Rs 60 lakh ?

  2. This is why I have advised against engaging in any financial transactions or shopping over the Internet.

    Extreme? Extremely safe.

    With identity theft being supported by asshat companies all over the technosphere, you have to guard yourself and trust no one. I don’t even trust myself.

    heh.

  3. Swami Atma says:

    1 lakh rupees = 100,000 rupees (also written 1,00,000 in India)
    there are about 40 rupees in a dollar
    Rs 60 lakhs = about $150,000

  4. Richard says:

    We need to bring Call centers back to the United States!!!!!!!

  5. I once worked for the company that later split off into two firms, one was ChoicePoint. Ring a bell? Can you say disloyalist betrayal of sensitive private information?

    I worked for the parent company, which I will not name, but for the guy who split off and formed ChoicePoint, who I will not name.

    John, I’ll tell you back channel anything you want to know.

    I was an innocent copywriter and account rep. Worked for the parent company twice actually. I know a few things. I was appalled at how ChoicePoint had evolved, when I returned to the town after being in New York City and working at Grey Advertising and Scholastic.

    I applied for a job there. Glad now I did not get it.

    Selling PIN numbers and other financial info to other companies, probably claiming they did not know, or some BS.

  6. Apparently an on-line vendor’s information was hacked into over Christmas and they got all of theri Discover Card customer account information. I didnt find out until I tried to use the card.


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