This is going to be a two part article because the phone is (hopefully) arriving later today. So this is about what I’m expecting and when it arrives we’ll see if it meets expectations.

I am currently a Palm 700p user but my old phone is falling apart, apps no longer work, support sucks and it’s time to get out of the PalmOs world. I considered the iPhone but decided not to for several reasons. I like Verizon and didn’t want to go back to AT&T. I need multitasking which, from what I read, the iPhone runs one app at a time. Having played with software keyboards, I decided I wanted a real keyboard. I need tethering without having to “jailbreak” the phone. I didn’t want a phone that was “jailed” in the first place and I don’t want to do business with a company that might turn my phone into a brick if they don’t like what I’m doing with MY phone. (I buy it – it’s MINE!) And I don’t need a million apps, I need 10 apps that actually work well.

I also decided I wanted a big screen so a full screen phone with a slide-out keyboard looked like the best of both worlds. I also want a stable platform that is going to be supported, lots of apps and isn’t going away, so I went with Windows Mobile. Not as sexy as the iPhone but I always seem to come back to Windows because Windows actually works. (I’m picky about the “actually works” feature. And I don’t have to join a cult to own it.)

Customer reviews are good so my expectations are very high for this phone. I’m thinking this is a phone I’m going to be really happy with so if it doesn’t work really well then I’ll be easily disappointed. The most common complaint is that the phone is big but I actually want a big phone. I’m a beefy guy and capable of lifting an ounce more than most people. And if I had a choice, I’d rather have something that was even bigger, like a netbook, but 1/2 the size. So I’m looking at this as a portable computer as well as a phone.

Will I be happy? Later today, when I get, it we’ll see. They are sending it to me with a new phone number so I’m going to need to get them to move my old number to it so that will be the first test to see if Verizon gets that right. So – will I be happy? What do you think?




  1. canuck says:

    Pedro, here’s Marc Perkel’s comments after a day. Sound a lot like mine.

    “My conclusion – I would bet that whoever designed the interface doesn’t actually use it themselves. It looks like the designers didn’t even own cell phones. My expectations for this phone were high but I’m really disappointed. Maybe you all can point me to the right apps to make me happy.”

  2. pedro says:

    #40 So TAC mobile fills the phone with their own turd and you blame it on others. Nothing that you have written exists. Even Marc has different beef with the phone. None of your whines (save for the finger thing) is there. So, are you gonna keep on that lame copy/paste thing. You sound like a widow.

  3. Canuck says:

    Tac is a dealer. Telus is the second largest network in Canada. The piece of garbage HTC Touch Pro is serviced directly through HTC who were unable to solve any of the absolutely absurd interface issues we had, so the phones were replaced by our dealer.

  4. leo says:

    Agree with Canuck. The HTC Touch Pro on Telus is junk and completely unreliable. Is there a class action going on for this device on Telus?